Posts Tagged Website Content Maintenance

WordPress Website Hosting and Maintenance for 2023

WordPress Website hosting and maintenance for 2023

For Connection Group Hosting Customers with WordPress Websites:

It’s that time of year when we talk about WordPress website maintenance plans and WordPress and website hosting. 

WordPress is a popular solution for small business websites for a few key reasons:

1. Ease in website content updates – editing or adding new text, photos, etc.

2. Multitudes of free/inexpensive plains that allow for custom features.

3. Availability of security and functionality updates for WordPress, themes, and plugins

Now…. the cons of WordPress. 

1. WordPress CMS and themes have a shelf life. Code becomes outdated. Decreased functionality and increased vulnerabilities occur. 

2.. Adding more features, and functionality can make updates more complicated for the novice user.

3. Due to its popularity, frequent updates are required to keep websites safe from nefarious hackers.

Definitions:

Website hosting is the storage of your website pages and content on servers that are accessible to the World Wide Web.

We offer website hosting specifically optimized for WordPress.  

Website Maintenance is the upkeep of those files. 

The WordPress hosting plans we offer do not include any form of maintenance, otherwise, we could not keep them at $20 per month. The fee covers the space on the server so your customers and prospects can access your website from anywhere in the world. We do offer optional WordPress website maintenance plans for our website hosting customers.  Please also see a previous blog entry ‘What’s the Difference Between Website Hosting and Website Maintenance” for more detailed comparisons. 

There are two kinds of website maintenance that we offer.

1. Backend Website Maintenance – this includes regular (monthly updates to themes, WordPress versions, theme updates, updates for plug-ins, and backup of your website.

2. Content Updates – this includes adding new copy, photos, pages, blog entries, or other information to your website. 

Although both types of maintenance are recommended the most important for your website’s health is number 1, to maintain the backend.  Although not critical for security, regular content updates help you score extra points with search engines. You also score with customers who are looking for the most current information. 

We receive desperate calls throughout the year from customers who have not updated their plugins and they discover:

  1. Their website is completely down and has an error when visitors go to it. (100% of these calls happen right after sending out an important proposal or new campaign.)
  2. There are photos or text on their website that they did not add (they have been hacked.)
  3. Features stop working because the code is outdated and will no longer feed/communicate with other features.

This happens most frequently with websites that are three years or older. However, it occurs anytime there are security compromises on plugins or themes – no matter the age. When WordPress, plugins, or themes have not updated for a couple of versions (say you are on WordPress version 5 and the current version is WordPress 8.2) there is a higher likelihood of incompatibility issues with add-on plug-ins, etc. when you get around to making updates. Updating regularly can avoid this. 

If your website is older than 3 years you want to start budgeting for a refresh.

Consider how many system updates your phone or computer has had over three years. Code gets outdated whether you’re watching or not. Maintaining the back end monthly will help extend its life. However, at some point, a refresh will be in order. Websites three years or older should get a refresh. Websites older than 5 years likely require a complete revamp. Design style and features also become dated quickly. Using a 3-5 years timeline will help keep everything current.

DIY WordPress Website Maintenance: 

Updating WordPress website elements is not hard. Often it is a click of a button. Make sure you cross your fingers though! Sometimes a quick click and you’re done. Other times one update affects other features and disables them, or the entire site. This is another reason why we do not recommend automatic updates. If you want to do your own updates please schedule a time to do them every month and put it on your calendar. Following are some resources for DIY WordPress website maintenance. Google more if you encounter issues.

Update WordPress Versions: WordPress Versions don’t happen frequently, they will be noted on the backend of your site when you log in. We also recommend holding off a week or so before your do a major WordPress version update. This will give the WordPress plug-ins time to update to the most recent version. Allowing the plug-ins to update will ensure they continue to be compatible.

Update WordPress Themes: (look for the name of the theme creator in the backend of your website. Going to your original theme creator’s website can make this even easier.) 

Update WordPress Plugins

Plug-ins need to be updated most often. Make sure you check the live site once you update one. Look at everything. You may not realize the interrelationship between plugins and how one plug-in update can disable another one. 

If you ‘hope’ to do the updates yourself and by March you realize you haven’t done any, reach out. We want to help our customers keep their websites functioning optimally. When we get your desperate call asking why your website is down and we’re booked out for two weeks we want to cry for you! Seriously! Don’t do that to us – or yourself! Keep your site optimized. If you know you’re never going to get around to the updates, ease your mind and save us stress! If we host your WordPress website get your monthly maintenance locked in today.  Complete the form and indicate if you need backend maintenance or both backend and content updates. We’ll send you the current pricing and get you started once we receive your order.

Good luck and maintain.

What’s the Difference Between Website Hosting and Website Maintenance?

Difference in Website Hosting and Website Maintenance

Each year when we send out annual invoices to our WordPress website hosting customers we get the same questions. In most cases, customers are curious about the difference between website hosting and website maintenance. I understand why there is confusion and I hope to offer clarity on what website hosting includes and what is meant by website maintenance in this blog.  Most of the information to follow is applicable for all types of websites. However, we specialize in WordPress website design, development, hosting, and maintenance and I will cover WordPress websites mostly. The rules also apply to all geographical areas too. It’s not limited to Michigan or even the United States. We are located in Michigan however we design, develop, host and, maintain websites from all over the United States. Let’s get started with the frequently asked questions.

Hosting vs Website Maintenance

Simply put website hosting is the storage of your website data, all of your website files. Website maintenance services are tactics to help keep your website updated and functioning properly. There are various levels and types of website updates from back-end code updates to front-facing content updates. We’ll get into that more in-depth later.

To answer the question on website hosting and website management more clearly it will be helpful to explain what website hosting is. I intend to simplify explanations and resist using highly technical terms. I believe explaining this in layman’s terms will help those users who need to hear it most. If you want more technical information please reach out to a web technologist and take notes!

What is Website Hosting:

All live websites are accessible because they are connected to the internet. The www in URLs -www.yourwebsite.com- stands for the world wide web – mind blown yet? The worldwide web also referred to as the web, is the pages you see when you are online, pages are pieces of a website.

All websites and web pages must be stored on a server that is connected to the internet for people around the world or around your town to access it while online. The internet is a network of these servers (or computers) that are connected (networked). The web works on the internet which is made up of all these servers. You are able to access these sites by paying an internet provider or (ISP) then connects to this network of servers.

An analogy could be that your web page, for example, the About Us page, is a page in a book. Your website is the book. The www/web is the bookshelf you see your book is stored on and the internet is the library (or bookstore) people visit to search for your book. Your internet service provider (ISP) is the library card that allows you to access that book.

All that to say, website hosting is when your website files are stored on a server that is connected and part of the internet.

website-www-server-internet

Why Does Web Hosting Cost Money?

Although your website files are not physical they take up digital space. Digital space is costly. Anyone who pays for cloud services or large computer hard drives knows the more files you store the higher the cost. Servers are actual physical hardware. The servers used for storing websites and connecting to the internet are costly to build, purchase, and maintain.

Some businesses have in-house servers. This is a smaller server for your internal company communications and file storage. These personal servers range from $1000-$3000 depending on your needs.  These are puppies compared to the big dog web servers used by most web hosting firms. Beyond the cost of the hardware, there is the expense of software, continuous maintenance, security, and all of the human brainiacs making sure everything is flowing smoothly to the internet.

At the beginning of website development, they were simpler (until we website designers got added in the mix…. but that’s another story the coders and engineers still have nightmares about.) Suffice it to say, making websites pretty, adding cool functionality, e-commerce, and content management capability, etc. adds – you guessed it – more space on servers.

Why is There a Large Range in Cost for Website Hosting?

A big differentiator with hosting is whether you are on a shared server or a dedicated server. Shared servers can have 100s to 1000s of websites on one server. This can cause bottlenecks because all of those websites are sharing the same CPU, RAM, etc.

As well, WordPress websites perform best on dedicated WordPress servers that include optimized features for WordPress.

Some Advantages of Dedicated WordPress Website Hosting:
  • Increased security
  • Predictable server usage
  • Ease in updating – plug-ins and themes
  • East of Set up
  • Optimized speed from shared hosting

Does Website Hosting include Website Maintenance?

By now you understand the difference between website hosting and website maintenance. In most cases when you purchase website hosting you are just paying for hosting. Website maintenance is an add-on service you can choose.

This is a critical differentiation to understand. If you purchase website hosting only and nobody is updating or maintaining it, you are leaving your website at risk. Be sure to determine if you will handle the maintenance required to keep your website fresh and safe or if you need help. When you choose which hosting company to use ask about hosting and website maintenance. Be honest with yourself and your vendor about your comfort level and the likelihood of you or your staff making updates.

What to ask when pricing website maintenance and hosting:
  • Will your website be hosted on a shared server or a dedicated WordPress server
  • Are plugin updates included – how frequently and at what cost
  • Are theme updates included – how frequently and at what cost
  • What level of security is included
  • Does maintenance include content updates
  • Other additional services included (design, SEO, blog writing, etc.)
  • Is email included, how many email addresses,
  • Is email set-up support included

Ask for pricing and the tactics they will use and the frequency each will be done.

What is WordPress Website Maintenance?

All websites rely on shared code, languages such as php and sql, etc. These languages are constantly evolving and code gets outdated. If you are a website owner who doesn’t add new content such as text or photos, etc., and you never look at the back end of your site you can be prey to issues.

Sometimes there are major updates to this code. In 2021 PHP had a major update and many older websites became disabled or had sections that no longer functioned properly.

Often times it is a minor update. These smaller updates are in response to security vulnerabilities. So although small, they are important to pay attention to.

What we encounter most often are WordPress plug-in updates.

Plugins are pieces of software/code that work with your WordPress website and add functionality. A plug-in allows a user to perform a specific set of actions easily. For example, a donation plug-in builds in the capability for users to donate money by clicking a donate button. The plugin automates the action behind the scenes and allows the user to just click a button while performing multiple steps behind the scenes.

WordPress plugins require maintenance regularly. This can be a very simple task even for novices. we suggest logging into the back end of your website monthly to check the status. When you log on you will see an alert if there are any plugins that need updating. Go to the plug-in page and click update. Save yourself from features being disabled and protect your website from hackers and malware.

Updating one plug-in can sometimes affect another plug-in. When there are major updates to your WordPress theme it may be wise not to update instantly. That is because some plug-ins you use may not have updated to the new version and may no longer work.

It’s important to keep this in mind when you or your website developer is building your WordPress website. Automated features are included in your website development with the use of WordPress plug-ins. However, the more bells and whistles you add, the more often you need to check to be sure they are all current and functioning optimally.

The more complex the features on your website the more time-consuming keeping it updated and optimized will be.

What is included in Website Maintenance Packages?

Website development and website design firms offer a variety of options for website maintenance. Some website design firms only offer plans for keeping your front-facing website content updated.

Types of Website Content Maintenance:
  • Updating your office hours and other page content
  • Adding important time-sensitive announcements
  • Adding a new product or service, etc.
  • Blog writing and optimization
  • Adding new photos or videos
  • Adding client testimonials, etc.
  • On page SEO
Website Design and Development Maintenance Plan
  • Updating data / content (as above)
  • Adding additional sections and pages
  • Updating themes and plugins
  • Troubleshooting issues
  • Security updates, etc.

We offer a variety of website care packages to suit.  If you do not update your website or log in to your WordPress website backend monthly we recommend at minimum hiring us or another firm to monitor and update your website plug-ins. Plug-in update service is only available to our web hosting customers. Save hundreds or thousands of dollars in missed sales inexpensively by making sure your website is not compromised.

I hope I answered the questions about Website hosting and Website Maintenance clearly. Be sure to connect or call if you have any other questions. It has always been our mission to stomp out ugly websites and we also want to help keep websites secure from hackers and optimized for search engines. Keeping your website current and fresh is your best means of defense from hackers. It is also your best practice for keeping your site optimized for search engines.

We’re here to help

If you need help keeping your website current and safe, check out our Website Care packages. We can customize plans if there are additional features you would like to add or items you are already handling. If you still have questions about website hosting or what types of maintenance services your specific business will do best with, give us a call, we’re happy to help you.

Good luck, and stay connected!